RETURN OF PRODUCTS
These return policies only apply to online purchases, otherwise you should contact the store where the item was purchased.
You have up to 15 days to familiarize yourself with your purchase! There is even a 15-day return period for products purchased from the online store from the day the order is placed. Return of products purchased from the online store is free**. In the event of a return, the money paid for the product will be returned to your account within up to 14 days.
Free returns:
You will find a paper return form in the package. To return unsuitable goods, please fill out this form and include the package with the returned goods.
Preparing the shipment:
1. Fill out the return form that comes with the product. Put the completed form in the package with the returned goods. Close the package properly and securely. Protect the product packaging from external damage.
2. Send the completed shipment to the following address:
Shop DANIJA, PLC PANORAMA
Saltoniškių g. 9, Vilnius
Lietuva, LT-08105
Free return via DPD Pickup point:
To return the goods free of charge via the DPD Pickup point, please prepare the package according to the instructions above. Then stick one label with a barcode (which you received with the ordered product) on the package, you keep the other label. If you pack the returned item in the e-shop's plastic bag, be sure to remove the old address sticker from it. Deliver the properly packed shipment to the nearest DPD Pickup point or terminal.
** If you want to return the goods in another way convenient for you, you have to do it at your own expense.
ATTENTION: The returned product must not be worn, damaged or otherwise damaged. The product must still have all tags, labels and original packaging. Therefore, we recommend opening the product packaging carefully. Returns will only be accepted if the required return form is completed and packaging is properly prepared.